|Written by Online Reputation Management Solutions|
Ready to face any challenge and competition, we are fully geared up with certified experts from various fields. Our team of Online Reputation Management specialists is supported by a strong management staff and dedicated multi-lingual and multi-cultural Search Engine Optimization specialists, Search Engine Marketing professionals, Developers, Web Developers and Designers, System Administrators, Communication Specialists and not only! Our Internet Reputation Management specialists, representing various nationalities, combine experience, passion, knowledge and cultural understanding, providing our clients with professional Reputation Management services. Online Reputation Management Solutions offers Reputation Management services in four languages (English, Italian, German, Romanian) and we strongly believe that an understanding of, and a respect for the client's culture is essential to successful business dealings. Please click the following links for more details:
Reputation Management is not about setting up profiles on the most popular, frequently used social media, or social bookmarking websites. Purchasing a domain with your name will not ensure success, neither top rankings in the search engines. Online Reputation Management it’s not an easy job to do. It is useless to build many profiles, websites, as it is to write thousand of articles, if all these don’t make it in the first three pages of the search engines. How can new un-optimized websites or social profiles compete with strong pages on strong domains that have been consistently ranking for months or years? It is hard to solve an online reputation issue if you are new to the complex field of Online Reputation Management. Do It Yourself tips and guides are not enough to push negative listings down in the search results, especially if you are dealing with a serious online reputation problem.
Usually, the companies/persons who are facing an Online Reputation issue, might think they know how to respond to online negative criticism or complaints. They set up fake accounts and don't admit their true identity. Moreover, instead of fixing the problem, they make it worse by reacting impulsive and offending the other parts. Here are some basic ideas: when defending your company online, don’t pretend to be someone else and don't expect us to do otherwise. One of our main strategies is to determine your stakeholders TO PARTICIPATE, to be involved in the development of your Internet Reputation and help shape it. Therefore, be honest and admit that you/we represent your company. The first step is to thank the reviewer for the feedback and respond to any positive comments. If there aren't any positive comments, apologizing for the negative experience is crucial. Furthermore, we will explain the steps the company will take to prevent that from happening again. The conversation will be taken offline. We will ask the customer if you could contact him/her directly to discuss the specific details of the negative experience. You will acknowledge the customer's point of view and your company will exceed the customer's expectations by following through on promises and considering providing a little extra perk. Finally, you should make sure to check customer satisfaction in time. Now that changes have been made, we must absolutely go back to your target audience and let it know you listened and acted on their suggestions. We will make sure to deliver your message all over the Web through various strategies that will build your new positive Internet Reputation.
To find out if Online Reputation Management Solutions can help you, please take a quick look at our FAQ section or click here if you would like to request a free quote and fill us in on the details of your online reputation problem. There is no cost or obligation to receive more information by mail/phone.